Orbitallens Privacy Policy

Effective date: 27 March 2024

Orbitallens Limited ("we") operates the Orbitallens platform (the "Platform"). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users ("you" or "your") who access and use our Platform.

Information We Collect

We collect various types of information when you use our Platform, including:
  • Personal Information: When you register for an account, we may collect personal information such as your name, email address, billing information, and other details necessary for the provision of our services.
  • Usage Information: We collect information about how you interact with our Platform, including your browsing activity, search queries, IP address, device information, and other usage data.
  • Communications: We may collect information when you communicate with us or other users through our Platform, including messages, feedback, and any other correspondence.

How We Use Your Information

We use the information we collect for the following purposes:
  • Service Provision: To provide and maintain our Platform, including processing subscriptions, facilitating connections between service seekers and providers, and delivering relevant content and features.
  • Communication: To communicate with you about your account, transactions, updates to our services, and promotional offers.
  • Improvement: To analyze usage trends, evaluate the effectiveness of our marketing efforts, and improve the quality and functionality of our Platform.
  • Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect the rights, property, and safety of our users and our company.

We might share some information to enable our services

We might share some information with a third party if it is required for the functionality of our products e.g. we use the Paystack payment gateway to power our profile subscriptions. In other to enable a profile subscription, we are required to share the customers email address which will be used by Paystack to keep the customer up to date with their subscriptions including sending reminders before each monthly payment and sending transaction invoices to the customer.